FAQs
Where can I find my order number?
Your order number will be written on the inside cover of the operating and maintenance document. It can also be found on the bottom slat of your new new door, next to the CE mark sticker. It will begin with the letters ORD.
What is my installation date?
The installation date is the date your door was physically installed at your premises
I have 2 doors, will I have to register twice?
If both your doors were fitted at the same time and carry the same order number then you will only need to submit a warranty registration once (both doors will be covered by the same warranty registration).